PRIVACY POLICY

Marmorama.es respects individual privacy and values the trust of its customers and partners, taking its responsibilities in relation with the security of this data very seriously. This privacy policy explains what we do with the personal information that Marmorama.es receives from all of its customers and users. This Privacy Policy applies to the Marmorama.es website.

Who is responsible for the treatment and management of my information?

As per the article 10 Law 34/2002, about Services in the Society of information and electronic commerce the responsible is Jorge Vera Rizo, NIF ES22129777-M, with address at Poeta Zorrilla street nº 6,2º B, is the person responsible for the treatment of your data, as owner and manager of the website Marmorama.es
Because we take seriously the importance of the privacy of the data we treat, for any question about data Protection issues, you can contact through the e-mail address jorge@marmorama.es

What information do we collect?

Marmorama.es only collects and treats personal data such as your name, address, telephone number, e-mail address and others, when they are directly provided by you, either by filling out a contact form or through any other direct contact with us via e-mail, telephone, whatsapp or other form of contact.
The information we collect is mostly contact information, such as name, e-mail, telephone and eventually the address. In addition to this information, we also may collect customer information such as prices, information about the building project, arquitectural plans, purchase information and diverse information that is displayed on e-mail communication regarding a potential order from the client.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. Customize and improve your customer experience on Marmorama.es website, as well as improve the customer relation with our company in order to provide the best possible service and product supply.
2. To inform you about product offers that may be of interest to you.
3. Communicate and manage our relationship with you, being able to be contacted for administrative and / or operational reasons.

Marmorama.es confirms that it will not use the information regarding your personal data for any purpose other than those described above.

How do we protect your information?

We have implemented technical and organizational measures to protect your digital and physical personal data from destruction, accidental or unlawful, accidental loss, alteration, diffusion or non-authorized access to them.
If you need additional clarification on the security measures implemented, as well as the concrete deadlines for data retention, feel free to contact us at jorge@marmorama.es

Do we disclose any information to outside parties?

Your personal data are treated with the utmost confidentiality and are used solely and exclusively for the purposes identified. Marmorama.es guarantees that it will never proceed to the sale, loan or transfer of its personal data to third parties, without its express and explicit consent to this effect.
If you need additional clarification on the specific recipients of your data, please contact us at jorge@marmorama.es

How can i present a complaint?

f you are not satisfied with the way in which your personal data is being processed by Marmorama.es, you should contact us via email on jorge@marmorama.es.

Which are your rights?

Subject to certain conditions and safeguards, you have the right to access, rectify and erase the personal data we hold about you, as well as the right to limit the processing of your personal data, to oppose such treatment and to request portability personal data.
In order to exercise any of the mentioned rights or for any further clarification on the processing of your personal data by Marmorama.es, just send an email to jorge@marmorama.es. If you exercise any of the mentioned rights, Marmorama.es will proceed with your analysis, ensuring a response within a maximum period of 1 (one) month.

Changes to our Privacy Policy

If we decide to change or updated our privacy policy, we will post those changes on this page.

Your Consent

By using our website, you consent to our privacy policy.

Question and comments

If you have any questions, comments and requests regarding privacy and personal data, our you want the data you hold about you is kept up to date, all of them are always welcome and should be communicated to us by email on jorge@marmorama.es